With a large number of workers on unfamiliar territory, performing unfamiliar tasks and under extremely stressful deadlines; the potential for incidents is never higher. Sherman Glass Jr., Retired President of Exxon Mobil Refining & Supply Company said “that while we operate in the start-up and shutdown mode less than 5% of the time, almost 40% of incidents occur during the take-off and landing periods.” Leading international refinery operators are successful because they understand that strong safety performance is essential for a quick turnaround. By providing workers with adequate time and limited pressure, shortcuts can be avoided and with fewer mistakes resulting in efficient and safer turnarounds. Workers must be highly trained and empowered to make quick decisions with the authority to stop operations when it becomes too risky to continue. Encouraging a culture that believes “the safe way is the only way” is true leadership and will lead to fewer workplace incidents and decrease the length of turnarounds.
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